Last updated: November 8, 2025

At CVS Farmacia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in connection with our services.

1. Information We Collect

• Personal Information: Includes your name, contact details, delivery address, payment information, and other details you provide.

• Health Information: Includes medical history, prescriptions, and health conditions provided voluntarily.

• Technical Data: IP addresses, device information, browser type, and usage patterns.

• Cookies and Similar Technologies: Used to enhance user experience and for analytics.

2. Use of Information

We use your information to:

• Process and fulfill your orders and service requests.

• Communicate important updates, offers, and information relevant to you.

• Personalize and improve our services.

• Ensure compliance with legal and regulatory requirements.

• Detect and prevent fraud and unauthorized access.

3. Legal Basis for Processing

We process your information based on:

• Your consent, where applicable.

• Performance of a contract (e.g., fulfilling your orders).

• Compliance with legal obligations.

• Legitimate interests such as service improvement and security.

4. Sharing of Information

• We do not sell your personal information.

• We may share data with trusted service providers (payment processors, couriers) strictly for operational purposes.

• We may disclose data when required by law or to protect our rights.

5. Data Security

• We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

• No method of transmission over the internet or electronic storage is completely secure, but we strive to use commercially acceptable means to safeguard your information.

6. Data Retention

• We retain personal data only as long as necessary to provide services and comply with legal obligations.

• When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to your personal information.

• Correction or updating of inaccurate data.

• Requesting deletion or restriction of processing.

• Objecting to processing for marketing or other purposes.

• Data portability to transfer your data to another service provider.

• Withdrawal of consent at any time, without affecting prior processing.

8. Cookies and Tracking

• Cookies help us provide a better experience and analyze service usage.

• You can control or disable cookies via your device or browser settings, though this may affect functionality.

9. Children’s Privacy

• Our services are not intended for individuals under the age of 18.

• We do not knowingly collect personal information from children without parental consent.

10. International Data Transfers

• Your information may be processed in countries outside your residence.

• We ensure appropriate protections are in place to safeguard your data during transfers.

11. Changes to This Privacy Policy

• We may update this policy from time to time.

• Updated versions will be posted and the effective date revised accordingly.

• Continued use of services after updates constitutes acceptance.

12. Contact Us

For questions or concerns about privacy, data protection, or this policy, please contact:
Email: support@cvsfarmacia-cr.com/